Privacy Policy

1. Introduction

Welcome to Web3.Market ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, services, and marketplace (collectively, the "Services").

By accessing or using Web3.Market, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account or register as a seller
• Make a purchase or list products for sale
• Contact customer support or communicate with us
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Leave reviews or ratings on products

This information may include: name, email address, username, wallet address, payment information, profile information, business information (for sellers), and any other information you choose to provide.

2.2 Blockchain Information

When you connect your Web3 wallet to our platform, we collect your wallet address and related blockchain transaction data. Please note that blockchain transactions are public and permanently recorded on the blockchain network.

2.3 Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address and location data
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log data (access times, errors, referring URLs)

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide, maintain, and improve our Services, process transactions, and deliver products you purchase
• Account Management: To create and manage your account, authenticate your identity, and enable seller functionalities
• Communication: To send you transaction confirmations, support messages, updates, and promotional content (with your consent)
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Analytics: To understand how users interact with our Services and improve user experience
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights and interests
• Personalization: To customize your experience and provide relevant content and recommendations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics, customer support)
• Sellers: When you make a purchase, we share necessary information with the seller to fulfill your order
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Public Information: Product reviews, ratings, and forum posts you make are publicly visible

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent for processing where we rely on your consent

To exercise these rights, please contact us at privacy@web3.market. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information and improve our Services. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

We use the following types of cookies:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how users interact with our Services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

8. International Data Transfers

Web3.Market operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes are made constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: